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You are using a browser that does not support the features required for use with this web application (JavaScript not enabled). We recommend you use a certified browser to ensure that the application functions as expected. The list of certified browsers can be found on the Accessibility page. Search Secure Web Portal Login Home Recipients Managed Care The Managed Care pages provide managed care plans with helpful information and tools related to fiscal agent file exchange, guidance for understanding data, and reports. Alerts Alerts Encounter Transactions 820 834 835 837 Capitation Reporting Pharmacy X12 Testing Registration Provider Master List Provider Registration Registration Documents Support Capitation Payment Schedule Claims Testing Contact Us Encounter Known Issues Expanded Benefits Florida Medicaid Health Plan Guide Tip Sheets Training Presentations Provider Services Public Information for Providers EDI Companion Guides MEVS Vendor List Registration Forms Software and Manuals Submission Information Enrollment Background Screening Change of Ownership Crossover-only Enrollment Enrollment Status Enrollment Forms New Medicaid Providers Provider Renewal Out of State Enrollments Pharmacy Counterfeit-proof Prescriptions Drug Limitations Pharmacy Ombudsman Pamphlets Support Ad Hoc Alerts Bulletins Contact Us FAQ Fee Schedules Forms Handbooks Notices NPI to Medicaid ID Search Engine TPL TPL Carriers Training Presentations Quick Reference Guides Web Based Trainings Agency Initiatives Auto Crossover Frequently Asked Questions Overview White Paper DRG Pricing Frequently Asked Questions Quick Reference Guide EAPG PRICING Frequently Asked Questions Quick Reference Guide Hurricane Preparedness New Medicare Card Project Overview Quick Reference Guide NPI Crosswalk Enhancement Overview Provider Screening Initiatives 21st Century Cures Act Referring, Ordering, Prescribing, and Attending Providers SMMC Health Plan Guide Important Information System Messages Hurricane Preparedness In preparation for Hurricane Dorian, the Agency for Health Care Administration (the Agency) and its fiscal agent DXC Technology has created a Hurricane Preparedness page on the public Web Portal under the Agency Initiatives tab. This page will contain important information for providing continued services to displaced Florida Medicaid recipients impacted by Hurricane Dorian. Please visit the Hurricane Preparedness page frequently to remain up-to-date with the latest information as it is made available. Pricing for Florida Medicaid General Hospitals and Ambulatory Surgical Centers Pricing for Florida Medicaid General Hospitals and Ambulatory Surgical Centers submitting Inpatient, Outpatient and Professional claims with dates of service greater than 07/01/2019 will take effect 7/19/2019. Any claims submitted before 7/19/2019 for services rendered on or after 7/1/2019 will be processed using parameters for State fiscal year 2018-2019. Providers impacted by this change should adjust claims for payment if submitting prior to 7/19/2019 for dates of service after 7/1/2019, or can submit the claims after 7/19/2019. Accessing the Secure Web Portal To successfully access the secure Web Portal, please ensure you are using the following direct Web address: https://home.flmmis.com/home/ and a compatible Internet browser. It is imperative that you do not attempt to use a bookmarked Web address that begins with "https://sso.flmmis.com." Additionally, after you verify your Web address and supported browser, if you receive an error message when attempting to access the login page, please clear your Internet cache, close all browser sessions, and open a new browser. To receive assistance with the Web Portal, please contact the Provider Services Contact Center, 1 800 289 7799, option 7. ...more ...less Urgent Provider Issues Please review the Known Issues and Informational Items List for details listed related to the MMIS. Holiday Office Closure Please review the Holiday Office Closure document for a comprehensive list of 2020 scheduled holidays. Scheduled Maintenance Please review the Scheduled Maintenance document for a comprehensive list of 2020 scheduled maintenance dates. Current Topics Provider Enrollment Form Requirements Beginning September 9, 2019 , Medicaid providers will no longer be required to submit Electronic Funds Transfer Authorization (EFT), National Provider Identifier Registration (NPI) and Group Membership Authorization (GMA) forms, when applying for initial enrollment, through the online provider enrollment wizard. Providers will no longer be required to upload the forms with enrollment applications, as this information is now being captured when completing an application using the online enrollment wizard. Before submitting the application, providers must ensure that the application type, enrollment type, and provider type selected are accurate. These items cannot be altered once an Application Tracking Number (ATN) has been assigned. Providers are encouraged to submit all required supporting documents at the same time for the pending application.Before submitting the application, providers must ensure that the application type, enrollment type, and provider type selected are accurate. These items cannot be altered once an Application Tracking Number (ATN) has been assigned. Providers are encouraged to submit all required supporting documents at the same time for the pending application. For inquiries regarding this change, please contact the Provider Enrollment Contact Center at 1-800-289-7799, Option 4. …more …less August 15, 2019: New Referring, Ordering, and Attending Error Codes for Claims and Encounters In preparation for compliance with federal requirements that all ordering or referring physicians or other professionals providing services to Medicaid recipients must be enrolled with the State Medicaid agency, new EOB codes and CARC/RARC combinations will appear on the remittance advice and X12 835 claim payment/advice transaction, respectively. Please review the Referring, Ordering, Prescribing, and Attending (ROPA) Professional and Institutional Claims quick reference guides to learn about the impacts of ROPA. Keep in mind, the claims processing changes associated with the ROPA Provider Enrollment initiative will be effective August 15, 2019 on the Florida Medicaid Secure Web Portal. The claims processing changes are informational only and will not result in a denial at this time. Information can be found on the ROPA Provider Enrollment page on the public Web Portal under the Agency Initiatives tab. Please visit the ROPA page frequently to remain up-to-date with the latest information as it is made available. …more …less Encounter File Attestation Email Discontinuation Effective March 18, 2019 , the encounter.attestation@dxc.com email address designated for all attestation submissions will be discontinued . Health plans should submit attestations electronically via the Health Plan Attestation panel found in the new Florida Health Plan Portal. Health plans are encouraged to monitor future alerts for additional information regarding the new enhancements. …more …less Provider Enrollment Fax Line Discontinuation Effective February 04, 2019 , the fax line (1-866-270-1497) designated for all provider enrollment-related submissions will be discontinued . As of that date, Medicaid provider file change requests must be submitted via the File Upload panel on the Medicaid Secure Web Portal, with the exception of the following: Address updates can be completed using the Change of Address Wizard. EDI agreements can be submitted electronically using the EDI Agreement panel. EFT bank account information can updated in real-time using the EFT Designation Wizard. Group membership details can be updated in real-time using the Members of My Group and Group Membership panels. Providers are encouraged to review the Self-Service section on the Quick Reference Guides page often for the most up...